Privacy Policy

Prime Maxi Cabs Pty Ltd is committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

• Full name, phone number, and email address
• Pickup and drop-off addresses
• Flight numbers (for airport transfers)
• Payment information (processed securely — never stored)
• Special requirements (baby seats, wheelchair access etc.)

How We Use Your Information

• To process and confirm your booking
• To coordinate your driver and vehicle dispatch
• To send booking confirmations via SMS and email
• To provide customer support and handle queries
• To improve our services through anonymised analytics

Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information is only shared with your assigned driver for the purpose of completing your transfer.

Data Security

All personal data is stored securely. Payment information is processed through industry-standard encrypted payment gateways and is never stored on our systems.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting Bookings@primemaxicabs.com.au or calling 02 8074 7945.

Contact

For privacy-related enquiries: Bookings@primemaxicabs.com.au | 02 8074 7945